Customer Links

 

 

News

News to follow

Customer Links T-Online

Integrating e-mail, web & personalised print via one cross-media production platform T-Online realized a highly customer-centric campaign for loyalty and address cleaning of its ad sales clients.

Variable data

  • Personalised images in calendars, e-mails and personal website.
  • Variable text in e-mails and microsite, calendars and mailing.
  • Language versions English and German.
  • Online order form already filled out with existing contact data.

Customer Challenge

  • Increase loyalty among T-Online portal advertising clients.
  • Make a very personal present with a lasting impact.
  • Update and complete address data of clients and prospects.
  • Gain new contacts and adress data for ad sales.

DirectSmile Solution

  • Give clients the option to get a free image personalized calendar when they update their address on the web.
  • Using image personalisation for teaser e-mails and order microsite with already filled in order form, based on existing data.
  • E-mail, Web and print media were produced via one common production platform from one data central source.

Customer Results.

  • 36% of the clients ordered their own calendar.
  • 48% of these used the option to give away another calendar to a friend giving T-Online the friend's address.
T-Online Calendar